The warehouse is well organized, clean and maintained neatly. There is no question about hygiene. The products you buy are from a hygienic and well maintained warehouse. I can confidently tell you to expect only clean and good products.
They tell that their online price is same as the price in their Kovai Pazhamudhir Nilayam outlets. However, they offer deals and discounts from time to time in their website. If your order value is less than 1000 INR, you might need to pay 30 INR as delivery charge. If it is more than 1000 INR, delivery is absolutely free. Another good thing is, there is no minimum order value.
All the products are going through 2 level of QC process. They handpick the fruits, vegetables, green leaves and all other products. The groceries are checked for expiry dates. They make sure that they pick only good items. Items which are not good are rejected even while picking. Another level of QC process is there to ensure 100% quality. You can also check the items when you receive the products at your home.
They have divided Chennai into 4 hubs. They are Tambaram, Anna Nagar, T Nagar and OMR. There are different trucks which carry the ordered items for each hub. They have four delivery slots - 7 AM to 10 AM, 10 AM to 1 PM, 4 PM to 7 PM and 7 PM to 10 PM. You can choose your convenient time slot while ordering.
You can also check the earliest delivery slot in their website for your pin code. If they cannot deliver the items within their committed time, they are currently giving 10% discount on your bill value.
IBuyFresh takes order through their online website, phone and Whatsapp. I like the WhatsApp mode very much .You can either type the items or just write down them in a paper and send a snapshot to them through WhatsApp.
You can pay either through cash or card.
They provide exciting deals and discounts from time to time. When you register in their website currently, you will get Rs.100 in your wallet. When you refer your friends and relatives, you get discounts when they place their order. They also announce offers during special occasions such as Women's day. You can register here.
Photos from the actual warehouse:
|Separate cold storage room for keeping dairy products and other similar products|
|Fresh fruits are getting ready for delivery.|
|Neatly packed curry leaves !!!|
|Fresh Green leaves and spring onions ready for packing!!|
|Workers are busy in handpicking and manually packing the items.|
|Fresh oranges are ready to go!!|
|Half the work done!! No soil and dirt in the green leaves. Just clean with fresh water, chop and cook. Thats it|
|Automatic packing machine|
|Worker is in the process of picking the best green leaves, cleaning and chopping them neatly for packing|
|Wide range of personal care items are well-stocked here.|
|Well-stocked grocery section with crates for carrying the ordered items|
Workers are busy in processing the online orders. Each order is being taken care separately.
Workers in Grocery section are busy with their assigned orders. Loading the crates with the ordered items. They use a high-end handheld device for the list of ordered items.
|Workers with their assigned ordered items reporting to their manager for each online order.|
I am quite satisfied with their quality, price and delivery process. I am going to place an order soon. You can expect a separate post about it. I recommend you to try placing your first order. I am sure that you will have a nice experience and start placing frequent orders. Save your precious time, avoid long queues and fuel charges by placing orders online through ibuyfresh.com now.